Returns & Exchanges

At Ambika Veg and Vegan Shop, we prioritize the freshness and quality of our plant-based products. Due to the perishable nature of food items, we offer refunds or replacements for products that arrive damaged, defective, or incorrect within 24 hours of delivery.

Return Process

• 1.
  Inspect Your Items

  Please check your delivery immediately upon arrival to ensure all perishable and pantry items meet your expectations and match your order.

• 2.
  Document the Issue

  If you receive a damaged or incorrect product, take a clear photo of the item and the packaging to help us process your claim efficiently.

• 3.
  Contact Support

  Email our customer service team within 24 hours of receipt with your order number and the photos of the affected goods.

• 4.
  Resolution Process

  Once your request is verified, we will issue a full refund to your original payment method or arrange for a fresh replacement to be sent out at no extra cost.